Privacy Policy

1. Introduction

This Privacy Policy explains how Wellva OU ("Wellva", "we", "our", or "us") handles your information when you use the Wellva product (the "App" and related services).

Wellva is an Estonia-based company operating under the General Data Protection Regulation (GDPR).

We built Wellva with a simple principle:

Your data exists to serve you, not to be exploited.

That means:

• We do not sell your data
• We do not use advertising or tracking analytics
• We collect only what is necessary for the product to function
• Your data is stored and processed within the European Union

2. Information We Use

We keep data collection minimal and purposeful.

2.1 Information You Add

When you use Wellva, you may choose to provide:

• Cycle-related information (such as period dates)
• Symptoms, observations, and logs
• Fertility-related inputs
• Optional personal notes

This information allows the app to generate personalized insights and predictions.

To enable features like syncing across devices and account access, a minimal account identifier (such as an email) is used.

2.2 Technical Information

We may process limited technical data to keep the app running reliably, such as:

• Device type and system version
• App version
• Basic system logs for debugging

We do not use third-party analytics or behavioral tracking.

3. How We Use Information

We use your information strictly to operate and improve the product.

3.1 Core Functionality

• Store and sync your data securely
• Process your inputs to generate predictions (e.g., cycle phases, fertile windows)
• Deliver personalized insights within the app

Legal basis:

• Contract (to provide the service)
• Explicit consent (for health-related data)

3.2 Reliability & Improvement

• Maintain performance and stability
• Identify and fix technical issues

Legal basis: Legitimate interest

3.3 What We Don't Do

• We do not sell or rent your data
• We do not use your data for advertising
• We do not share your health data with third parties

4. Your Rights

Under GDPR, you have full control over your data.

You can:

• Access your data
• Correct inaccurate information
• Request deletion
• Restrict or object to processing
• Request a copy of your data
• Withdraw consent at any time

To make a request, contact: support@wellva.com

We respond within one month.

5. Service Providers

We rely on carefully selected infrastructure providers to operate the app.

These providers:

• Act only on our instructions
• Are bound by data protection agreements
• Process data in accordance with GDPR

We do not allow third parties to use your data for their own purposes.

6. Data Retention

We keep your data only for as long as needed to provide the service.

• Your data remains available while your account is active
• You can request deletion at any time

Deletion timelines:

• Active systems: within 30 days
• Backup systems: up to 90 days

7. Security

We apply appropriate technical and organizational safeguards, including:

• Secure data transmission
• Access controls
• Protection against unauthorized access

While no system can guarantee absolute security, we continuously work to improve protection standards.

8. Children's Privacy

Wellva is not intended for individuals under:

• 16 years old in the European Economic Area

We do not knowingly collect data from children.

9. Communication

We may contact you for:

• Essential service-related updates
• Account-related notifications

We do not send marketing messages without your consent.

10. Data Location

Your data is processed within the European Union.

If processing outside the EU is ever required, appropriate GDPR safeguards will be applied.

11. Changes to This Policy

We may update this Privacy Policy as the product evolves.

If changes are significant, we will notify you through the App or via email.

12. Contact

Wellva OU

Email: support@wellva.com

You also have the right to contact your local data protection authority.