Terms of Use

1. Introduction

These Terms of Use ("Terms") form a legally binding agreement between you and Wellva OU ("Wellva", "we", "our", or "us").

By accessing or using the Wellva product (the "App" and related services), you agree to be bound by these Terms and our Privacy Policy.

If you do not agree, you must not use the App.

2. Nature of the Service

Wellva provides a data-driven informational tool designed to help users track cycle-related information and receive algorithm-based predictions.

Wellva is not a medical provider, medical device, or diagnostic service.

• No doctor-patient relationship is created
• No clinical care is provided
• No medical judgment is exercised

All outputs are informational only.

3. Medical Disclaimer

THE APP DOES NOT PROVIDE MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT.

• Predictions (including cycle timing, ovulation, fertility windows, or symptoms) are estimates only
• Accuracy is not guaranteed and may vary significantly between users
• The App must not be used:

• As a method of contraception
• To prevent or achieve pregnancy
• To diagnose or treat any condition

You must always consult a qualified healthcare professional before making health-related decisions.

In case of emergency, contact emergency services immediately.

4. Eligibility

• You must be at least 16 years old (EEA standard)
• By using the App, you confirm you meet this requirement

We reserve the right to suspend or terminate accounts that do not meet eligibility criteria.

5. Account & Security

You agree to:

• Provide accurate and current information
• Maintain the confidentiality of your account credentials
• Be responsible for all activity under your account

Wellva is not liable for unauthorized access resulting from your failure to secure your account.

6. How the App Works

The App:

• Processes user-input data
• Uses algorithmic models to generate predictions and insights

You acknowledge and accept that:

• Outputs are probabilistic, not deterministic
• Predictions may be inaccurate, delayed, or incomplete
• Results should not be relied upon for medical or safety-critical decisions

7. Acceptable Use

You agree not to:

• Use the App in violation of any law or regulation
• Reverse engineer, decompile, or copy the App
• Attempt to extract or replicate algorithms or data models
• Use the App to build or train competing systems
• Interfere with system integrity or security

Violation may result in immediate termination.

8. Intellectual Property

All rights in the App, including:

• Software
• Algorithms
• Design
• Content

are owned by Wellva.

You are granted a limited, revocable license for personal, non-commercial use only.

9. User Data & Content

You retain ownership of the data you input.

You grant Wellva a limited right to process this data strictly to:

• Operate the App
• Generate predictions
• Maintain functionality

We do not sell or use your data for advertising.

10. Third-Party Services

The App may interact with third-party platforms (e.g., app stores).

We are not responsible for:

• Third-party services
• Their terms or policies

11. Subscriptions & Billing

If the App offers paid features:

• Payments are processed through Apple App Store or Google Play
• Subscriptions renew automatically unless cancelled

Important:

• Deleting the App does not cancel your subscription
• You must cancel via your app store account

Refunds and billing are handled by the app store provider.

12. Use at Your Own Risk

You expressly acknowledge that:

• You use the App voluntarily
• You assume all risks associated with its use
• You are solely responsible for decisions made based on App outputs

13. Warranty Disclaimer

To the maximum extent permitted by law:

The App is provided "as is" and "as available", without warranties of any kind, including:

• Accuracy
• Reliability
• Availability
• Fitness for a particular purpose

We do not guarantee uninterrupted or error-free operation.

14. Limitation of Liability

To the maximum extent permitted by applicable law:

14.1 No liability for certain damages

Wellva shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• loss of data
• loss of profits or income
• loss of opportunity
• business interruption
• or decisions made based on the use of the App

arising out of or in connection with your use of, inability to use, or reliance on the App.

14.2 No liability for medical or health-related outcomes

The Wellva product provides informational outputs, estimates, and predictions only.

Wellva shall not be liable for:

• any medical decisions made by you
• any health outcomes
• any interpretation or use of cycle predictions, fertility estimates, or related insights

Use of the App is at your own risk.

14.3 No guarantee of accuracy or outcomes

Wellva does not guarantee that:

• predictions will be accurate
• the App will meet your expectations
• the App will be uninterrupted, error-free, or secure

You acknowledge that outputs are probabilistic and may not reflect real biological events.

14.4 Limitation of total liability

To the extent liability cannot be excluded, Wellva's total liability arising out of or in connection with these Terms or the App shall be limited to:

• the total amount paid by you to Wellva in the 12 months preceding the claim; or
• EUR 100, whichever is greater

14.5 Legal exceptions

Nothing in these Terms excludes or limits liability where such limitation is not permitted under applicable law.

15. Indemnification

You agree to indemnify and hold Wellva harmless from any claims, damages, or liabilities arising from:

• Your misuse of the App
• Your violation of these Terms
• Your reliance on App outputs for medical decisions

16. Availability & Changes

We may:

• Modify or discontinue features
• Update or change the App
• Restrict access

We are not obligated to maintain any specific functionality.

17. Termination

We may suspend or terminate your access at any time if:

• You violate these Terms
• Required by law
• Necessary for system integrity or safety

18. Governing Law

These Terms are governed by the laws of Estonia.

Consumers in the EU retain mandatory rights under their local laws.

19. Dispute Resolution

We encourage resolving disputes informally.

If unresolved:

• You may contact your local consumer authority
• EU users may use the Online Dispute Resolution (ODR) platform

20. Changes to Terms

We may update these Terms periodically.

If changes are material, we will notify you.

Continued use of the App constitutes acceptance.

21. Contact

Wellva OU

Email: support@wellva.com