Terms of Use

These Terms of Use govern your access to and use of the Wellva App, including related features, content, account services, synchronization services, partner-sharing features, notifications, and any related websites or services that reference these Terms.

These Terms describe:

1. Who may use Wellva.
2. What you may and may not do in the App.
3. The limits of our responsibility.
4. Your rights and our rights in the App and its content.
5. How legal issues and disputes are handled.

Your use of Wellva is also subject to the Wellva Privacy Policy and, where applicable, the Wellva Consumer Health Data Privacy Notice.

Wellva is operated by:
Wellva OÜ
Ahtri tn 12
10151 Tallinn, Estonia
Contact:
contact@wellva.one

In these Terms, “Wellva,” “we,” “our,” and “us” mean Wellva OÜ.

These Terms apply to your use of:

1. The Wellva mobile application.
2. Related backend services and account services.
3. Synchronization and partner-sharing features.
4. In-app content, educational content, and wellness content made available by Wellva.
5. Any related services or web pages that link to or reference these Terms.

To use Wellva, you must meet the minimum age required by applicable law.

At a minimum:

1. You must be at least 13 years old to use Wellva.
2. If you live in the European Economic Area or another jurisdiction with a higher minimum age for digital consent, you must meet that higher age requirement.
3. You must have the legal capacity to enter into these Terms.

Some features may be limited or unavailable based on your age, location, or applicable law.

If we learn that a user does not meet the applicable age requirements, we may suspend or terminate access and delete associated data as required by law.

Wellva is not a medical provider. The App, its features, predictions, insights, reminders, educational materials, and content are provided for general informational, educational, and wellness purposes only.

Wellva does not:

1. Provide medical advice.
2. Provide medical diagnosis.
3. Provide treatment.
4. Replace a doctor, midwife, nurse, or other licensed healthcare professional.
5. Guarantee clinical accuracy for personal medical decision-making.
6. Serve as a contraceptive method, fertility treatment, emergency tool, or substitute for professional care.

* guarantee that predictions, fertility insights, or cycle tracking features can be used to prevent pregnancy or achieve pregnancy.

You should always seek advice from a qualified healthcare professional regarding any medical condition or health concern. Never ignore or delay seeking professional medical advice because of information in the App.

If you think you may have a medical emergency, contact emergency services or seek immediate medical attention.

Certain Wellva features, including symptom tracking, cycle tracking, temperature tracking, weight tracking, medication reminders, pregnancy-related tools, baby kick counters, checklists, wellness suggestions, educational content, and predictive insights, are provided solely for general informational and wellness purposes. These features are not medical devices and are not intended to diagnose, monitor, prevent, predict, or treat any medical condition, pregnancy complication, fertility outcome, or fetal condition. You should not rely on the App for medical supervision, emergency care, fetal monitoring, or clinical decision-making. If you are pregnant, believe you may be pregnant, experience unusual symptoms, notice changes in fetal movement, or have any health concerns, seek advice from a qualified healthcare professional immediately.

Some parts of Wellva may require or permit you to create an Account.

You agree that:

1. Information you provide during account creation must be accurate and current.
2. You will update your information if it changes.
3. You are responsible for maintaining the confidentiality of your login credentials.
4. You are responsible for activity that occurs through your Account unless prohibited by law.
5. You will notify us promptly if you believe your Account has been compromised.

Wellva may allow sign-in through:

1. Email and password.
2. Apple Sign-In.
3. Google Sign-In.

We may refuse account creation, suspend access, or terminate Accounts where permitted by law, including where we believe an Account is being used unlawfully, abusively, or in breach of these Terms.

Your use of Wellva is subject to our Privacy Policy.

Because Wellva processes reproductive health and other sensitive wellness information, certain features rely on your consent to the processing of health-related data. By entering health-related data into the App or using features that rely on such data, you acknowledge that the App may process that information as described in the Privacy Policy.

You are not required to provide personal data, but some features of the App may not function properly without it.

Subject to these Terms, Wellva grants you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the App for your own personal, non-commercial use.

This license does not give you ownership of the App, its software, its design, or its content.

You may not:

1. Copy, reproduce, republish, distribute, or publicly display the App or its content except as permitted by law.
2. Reverse engineer, decompile, disassemble, or attempt to derive source code from the App except where applicable law expressly permits it.
3. Modify, adapt, translate, or create derivative works of the App or its protected content.
4. Bypass, disable, or interfere with security features or technical protections in the App.
5. Use the App to build, train, benchmark, or support a competing product or service.
6. Use automated tools, bots, scrapers, or similar means to access or extract data from the App except with our written permission.
7. Rent, lease, sublicense, assign, or transfer your rights to use the App.

You agree to use Wellva lawfully, responsibly, and in accordance with these Terms.

You must not:

1. Use Wellva for unlawful, fraudulent, abusive, or misleading purposes.
2. Submit false, harmful, or misleading health information on behalf of another person without authorization.
3. Attempt to gain unauthorized access to any account, data, system, or network.
4. Upload or transmit malicious code, viruses, or harmful content.
5. Interfere with the operation, performance, or security of the App.
6. Harass, threaten, abuse, impersonate, or harm other users or our staff.
7. Use the App in a way that infringes another person’s rights, including privacy, intellectual property, publicity, or confidentiality rights.
8. Use predictions or fertility insights as a guaranteed basis for contraception, conception, diagnosis, or treatment decisions.
9. Use the App for professional medical decision-making on behalf of others unless expressly authorized by us in writing.

We may investigate violations and suspend or terminate access where permitted by law.

You may enter notes, logs, checklists, wellness information, reproductive health data, partner-related settings, and other content into the App. As between you and Wellva, you retain your rights in the content you submit, except to the extent necessary for us to operate the App and provide the Services.

By submitting content into Wellva, you grant us a limited, non-exclusive, worldwide, royalty-free license to host, store, process, reproduce, adapt, and display that content solely as necessary to:

1. Operate the App.
2. Provide features you use.
3. Synchronize data across your devices.
4. Support partner-sharing features you enable.
5. Maintain security, backups, troubleshooting, and service integrity.
6. Comply with legal obligations.

This license ends when the relevant content is deleted from our active systems, subject to limited retention in backups, synchronization records, or as otherwise described in the Privacy Policy or required by law.

You are solely responsible for the content you choose to enter into the App.

Where Wellva offers partner-sharing features, you may be able to link a partner account and share limited information through the App.

By using partner features, you acknowledge and agree that:

1. Partner features are optional.
2. Any sharing through partner mode is initiated by you.
3. The linked partner may see limited health-related or cycle-related information depending on the mode and settings you enable.
4. Partner mode is read-only and does not provide your partner with unrestricted access to your Account.
5. You are responsible for deciding whether to enable or continue partner sharing.

We may change, limit, suspend, or remove partner features at any time.

Where account sync is available, Wellva may synchronize your app data across devices associated with your Account.

You acknowledge that:

1. Sync is intended to help restore and maintain your data across devices.
2. Sync may involve the transmission and storage of your app data on our backend systems.
3. Conflicts may occur when different versions of data exist on different devices or on the server.
4. We may offer conflict resolution workflows, but we do not guarantee that all conflicts can be resolved to your preferred outcome.
5. Device registration, authentication, and security controls may be used to protect your Account.

You are responsible for reviewing the devices associated with your Account and for using secure login credentials.

Wellva may offer local notifications, reminders, and similar device-level prompts.

By enabling notifications, you acknowledge that:

1. Notifications may include wellness reminders, medication reminders, or app-related prompts.
2. Notification delivery depends on your device settings, operating system behavior, and other factors outside our control.
3. We do not guarantee delivery, timing, or visibility of notifications.
4. You are responsible for managing notification settings on your device.

Notifications are not a substitute for professional care, medical supervision, or emergency alert systems.

Wellva is not liable for any health outcome, missed dose, adverse effect, injury, or other consequence resulting from a medication reminder that was missed, delayed, delivered late, inaccurate, or not received for any reason, including device, operating system, network, or third-party service limitations.

Wellva may provide educational, informational, wellness, pregnancy-related, self-care, and similar content within the App.

That content is provided for general informational purposes only. It may not be complete, personalized, or clinically appropriate for your specific circumstances.

We may update, remove, replace, localize, or discontinue content at any time without notice.

The App and all related content and materials made available by Wellva, including software, interfaces, text, graphics, design, branding, logos, visual elements, compilations, and other materials, are owned by or licensed to Wellva and are protected by intellectual property and other laws.

Except for the limited license granted in these Terms, no rights are granted to you.

You may not use Wellva’s name, logos, trade dress, trademarks, or branding without our prior written consent.

If you send us ideas, feedback, feature requests, suggestions, or comments about Wellva, you agree that we may use them without restriction or compensation to you, unless applicable law requires otherwise.

Wellva may include or link to third-party services, platforms, login providers, content sources, or external websites.

We do not control those third-party services and are not responsible for:

1. Their content.
2. Their privacy practices.
3. Their availability.
4. Their billing or service terms.
5. Their acts or omissions.

Your use of third-party services is governed by their own terms and policies.

We may modify, update, suspend, or discontinue all or part of the App at any time.

This includes:

1. Adding or removing features.
2. Updating designs or workflows.
3. Limiting availability by region or age.
4. Performing maintenance.
5. Releasing updates, patches, or technical changes.
6. Discontinuing certain content or services.

We do not guarantee that the App, or any feature, will always be available, uninterrupted, or error-free.

You may need to install updates to continue using the App or certain features.

We are not responsible for delays or failures caused by events beyond our reasonable control, including outages, infrastructure failures, natural events, or actions of third parties.

To the maximum extent permitted by law, the App and all content and services are provided “as is” and “as available.”

We disclaim all warranties, express or implied, including implied warranties of:

1. Merchantability.
2. Fitness for a particular purpose.
3. Non-infringement.
4. Accuracy.
5. Reliability.
6. Availability.
7. Security.

We do not guarantee that:

1. The App will always be available or uninterrupted.
2. Errors or defects will always be corrected.
3. Predictions, insights, reminders, or content will be accurate, complete, or suitable for your needs.
4. The App will be free from bugs, vulnerabilities, or harmful components.
5. Use of the App will result in any health outcome, behavioral outcome, or wellness improvement.

Wellva does not warrant that any tracking data, predictions, reminders, charts, insights, or wellness recommendations generated by the App are medically accurate, clinically validated, or suitable for diagnostic or treatment purposes.

Some jurisdictions do not allow certain warranty exclusions, so some of the above may not apply to you.

To the maximum extent permitted by law, Wellva and its directors, officers, employees, contractors, affiliates, licensors, and service providers will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, loss of data, loss of goodwill, personal injury, emotional distress, service interruption, device damage, or business interruption arising out of or related to your use of or inability to use the App.

To the maximum extent permitted by law, our total aggregate liability arising out of or relating to these Terms or the App will not exceed:

1. The amount you paid to us, if any, for the use of the App during the 12 months before the event giving rise to the claim, or
2. 100 USD, whichever is greater.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.

You use the App at your own discretion and risk.

You acknowledge that:

1. Health and wellness information can be incomplete, subjective, or time-sensitive.
2. Predictions and insights are estimates, not guarantees.
3. You are responsible for your own health and lifestyle decisions.
4. You should use independent judgment and seek professional care where appropriate.
5. The App is not designed or intended for use in situations where inaccurate or delayed information could result in harm, including medical or emergency decision-making.

You remain solely responsible for verifying and managing your medications, treatments, dosages, and schedules.

We may suspend, restrict, or terminate your access to all or part of the App where permitted by law, including if:

1. You breach these Terms.
2. We believe your use creates legal, security, or operational risk.
3. We are required to do so by law.
4. We discontinue the App or a relevant feature.

You may stop using the App at any time.

Deleting your Account may result in permanent loss of data that cannot be recovered.

Sections of these Terms that by their nature should survive termination will survive, including sections relating to intellectual property, disclaimers, liability limits, dispute resolution, and other continuing obligations.

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Wellva and its directors, officers, employees, affiliates, contractors, licensors, and service providers from and against claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or related to:

1. Your misuse of the App.
2. Your breach of these Terms.
3. Your violation of law or the rights of another person.
4. Content you submit through the App.

These Terms are governed by the laws of Estonia, unless mandatory consumer protection laws in your country of residence require otherwise.

If you live in the European Economic Area, the United Kingdom, or another jurisdiction with mandatory local consumer protections, nothing in these Terms deprives you of those protections.

If you have a dispute, concern, or complaint, please contact us first at contact@wellva.one and we will try to resolve it informally.

If a dispute cannot be resolved informally, it will be resolved in the courts of Estonia, unless mandatory law in your country of residence gives you the right to bring claims in your local courts.

If you are a consumer resident in the EEA, you may also have the right to seek resolution through your local courts or consumer dispute channels where available under applicable law.

We may update these Terms periodically.

If we make material changes, we may notify you through the App, by email, or by other appropriate means. Updated Terms become effective when posted or on the date stated in the updated version.

By continuing to use the App after updated Terms become effective, you agree to the revised Terms. If you do not agree, you must stop using the App.

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

If we do not enforce a provision of these Terms, that does not mean we waive our right to enforce it later.

We may assign or transfer our rights and obligations under these Terms in connection with a merger, acquisition, sale of assets, reorganization, or by operation of law.

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

If you have questions, complaints, comments, or requests relating to these Terms or the App, contact us at:
Wellva OÜ
Ahtri tn 12
10151 Tallinn, Estonia
contact@wellva.one